Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identifiable Information (PII): Name, email address, phone number, physical address, date of birth, and payment information when you book a service, purchase a gift card, or subscribe to our newsletter.
• Service-Related Information: Details about the services you book, your preferences, and feedback.
• Usage Data: Information on how you access and use our website, such as your IP address, browser type, operating system, referral source, pages visited, and the dates/times of your visits. This helps us understand visitor behavior and improve our site.
• Marketing Preferences: Your choices regarding receiving marketing communications from us.

2. How We Use Your Information

The information we collect is used for various purposes:

• To provide and maintain our services, including booking appointments and processing payments.
• To notify you about changes to our services or policy updates.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our services and your experience.
• To monitor the usage of our service.
• To detect, prevent, and address technical issues.
• To send you marketing and promotional communications about services, offers, and news we believe may be of interest to you, in accordance with your communication preferences.

3. Data Sharing and Disclosure

We may share your personal information in certain situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, website hosting, email marketing). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If Nafas Organic Spa is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We implement robust physical, electronic, and managerial procedures to safeguard and secure the information we collect.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right to rectify incomplete or inaccurate information.
• The right to object to our processing of your personal data.
• The right to request that we restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time where Nafas Organic Spa relied on your consent to process your personal information.

To exercise any of these rights, please contact us at info@nafasorganicspa.com.

6. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.